As part of its ongoing process optimisation and its aim to move closer to the customer in the emerging markets, Gallus is restructuring its organisation in Asia. The company is opening two new Gallus sales and service organisations in South-East Asia and India.
True to its motto “Success and security for the labelprinter”, Gallus constantly reviews and optimises its processes and customer focus. Now, two new regional Gallus sales and service centres are being opened as part of one such optimisation project.
Following a long and successful sales and service cooperation with Heidelberg in the Asia region and the expansion of both companies' respective portfolios for their own customer groups, the next logical step for Gallus is to focus on the target group of labelprinters by establishing its own sales centres.
Singapore-based Gallus South East Asia Pte Ltd. (Gallus SEA) is taking over all local Gallus sales and service activities for Singapore, Malaysia, Thailand, Indonesia, the Philippines and Indochina. Dario Urbinati, who has worked at Gallus for many years, will head up the Gallus SEA sales centre for the entire region. In his role as Managing Director, he will be supported by a team of sales, service and print professionals who between them have spent years gathering a wide range of local experience with Gallus products.
Based in Mumbai, the new Gallus sales and service centre in India will launch operations on 1 December 2011. Led by a team with many years' experience of Gallus products, Gallus India in Mumbai will be responsible for India, Sri Lanka, Bangladesh, Pakistan, Burma and Nepal. Samir Patkar, who spent many years in charge of Gallus products at Heidelberg India, will take on the role of Managing Director. Narendra Kulkarni will be in charge of service and technical support. Additional support will come from local service engineers in Mumbai, New Delhi and Bangalore.
Gallus is delighted that these two experienced teams will transfer the knowledge built up over many years into the new organisation and that the company is now in a position to take targeted steps to intensify its local presence and move even closer to the customer.